FAQs

FAQs


WHERE ARE YOU BASED?

We're happily based in Cape Town, South Africa.

 

HOW DOES SHIPPING WORK?

 

Once you have completed your payment, your order will be processed and packed. It takes 1 to 2 business days to prepare your order for shipping and once it is ready we will hand it over to the couriers for delivery. Delivery takes around 1 to 3 business days for main centers, and up to 5 for outlying areas.

Once your order has been shipped, you will get a tracking number that you can use to track your delivery progress. 

 

WHAT IF I NEED TO RETURN SOMETHING?

No worries! Contact us right away and we'll help guide you through the process.

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